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If you are: • communicative and know how to win customer ' s trust; • have high written and verbal communication skills; • have level of English at least Upper — Intermediate; • confident high PC user; • speed typing; • can work under pressure and don't lost the focus; • have a diser to personal growth and developing. You are the one who we need!
Your main responsibilities will be: • online support provision (chat, business correspondence); • communication with customers (chats, mails and so on); • support and communication and service with issues for existing customers and new one.
Work conditions and benefits:
• official employment; • flexible schedule (2/2, 3/3, also 5−6 night shifts,only 15 shifts per month); • competitive salary and bonuses; • team buildings, training and English lessons with best teachers; • ability to develop in young, fast — growing, strong team; • a lot of treats in the office; • Management Team that will always hear and support team.
If you see yourself in our team, waiting for your CV! Contacts:
fluent Russian and English (you need to be able to communicate with both Russian-speaking and English-speaking customers all over the world);
he/she, of course, must be communicative and easy-going as working on this position is all about communications with a lot of different people;
he/she must be patient, flexible and creative as he/she might face different situations connected with the customers's mood and human factor;
experienced in working with people, working in sales (the more skills and practice you have the better your work will be from the very beginning). BUT it does not mean that we will not take you if don't have much experience in sales or customer care services, or even no experience at all.
The responsibilities of our account manager are:
communicating with the already existing customers over the phone;
communicating with our customers via chats and emails;
retention. Building friendly, strong and trustful relationship with each customer;
helping our customers with any questions they have regarding our product and our company .
What we offer:
an opportunity to join a friendly team of professionals, which you will not want to leave;
an opportunity to get involved with an interesting field;
an opportunity of self-development and career growth. We educate our people from the very first day;
working hours Monday — Friday, 10 am — 7 pm;
regular corporate parties inside and outside the office ;